Thank you for your purchase We hope you are satisfied with it. If you are not satisfied with your purchase you may return or exchange your item.
Returns must be post marked within 30 days of purchase, and include proof of purchase and reason for return. Returned items must be in saleable condition.
After inspecting the returned item(s) you refund will be processed within 7-14 days.
Downloadable content and downpayments for commissions cannot be returned, refunded or exchanged. Items that were damaged in shipping will be covered by shipping insurance. Original artworks (ie one of a kind paintings) cannot be exchanged or replaced.
Cancelling a Commission:
You may cancel a commission up until right before full payment has been made. The downpayment made for the commission is non refundable.
To Return your Purchase:
Please contact VT Studio via email first, then carefully box your item in the original packaging if possible and mail the item(s) to:
15 Alger Pl
New London CT 06320